MILTON KEYNES COUNCIL
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The latest support and guidance is available at: www.milton-keynes.gov.uk/coronavirus
To see how Coronavirus may affect services provided by Milton Keynes Council visit: https://www.milton-keynes.gov.uk/your-council-and-elections/coronavirus-changes-to-council-services
MK Council has set up a Local Support Service which is providing a vital lifeline to vulnerable MK residents during the coronavirus outbreak. The service is there for people who have registered with Government as ‘extremely vulnerable’ and who need extra help, and for other residents who are self-isolating and do not have family, friends or neighbours to support them. You can find out more here.
Financial help for individuals - If you are an individual and need emergency financial support you can find out about getting help here.
Milton Keynes Council have updated us on their services as we enter into a second national lockdown:
Green Waste Collection
Due to the impact of COVID-19, MK food and garden waste collections are suspended from Thursday 14 January.
Find out more at: www.milton-keynes.gov.uk/waste-recycling.
Household Waste Recycling Centres – Remain open
The HWRCs will remain open because the introduction of the booking system allows us to maintain social distancing however, in line with government advice, residents should decide if a trip to the ‘tip’ is an essential journey.
All three sites continue to remain open; Newport Pagnell, Bleak Hall and New Bradwell will be open 7 days a week with winter open hours from 8am -5pm. Booking is essential. No booking, no entry. We introduced measures to make sure that workers and the public maintain social distancing at these sites, including the booking system which staggers the number of people and keeps queues to a minimum.
A 15 minute slot can be booked by contacting Customer Services on 01908 252811 or booking online https://www.milton-keynes.gov.uk/waste-recycling/community-recycling-centres-tips. This is for essential visits only for waste that cannot be safely stored at home.
The safety of the public and our teams is essential so anyone who feels ill with COVID-19 symptoms must not visit the sites. HWRC staff will not be able to assist with carrying items so please ensure that you come to the tip with whoever helped you load heavy items into your vehicle.
Play areas – Open
Play areas will remain open however when thinking about a visit to play areas, please make sure you:
- Stay at home if you or your children are displaying symptoms of coronavirus, and get a test
- Bring hand sanitiser and use it before and after entering the play area
- Bring wipes and wipe down any equipment your children wish to use, before and after use
- Supervise children at all times, with a maximum of 1 parent/carer per child
- Only allow one child on each piece of equipment at a time
- Maintain social distancing
- Do not allow your child to touch their face while in the play area
- Do not eat or drink anything within the play area
- Take away any litter or rubbish that you have
These rules also apply to the outdoor gym equipment.
Other services will continue to operate as usual but we will continue to monitor the impact of the virus and lockdown on our frontline workers and if this impacts considerably the workforce, adjustments will need to be made to accommodate staff shortages.
This means that there is no impact to waste and recycling collections including food and garden waste collections and bulky waste collection service. The waste collection pilot will also continue as planned.
For further information, please follow Milton Keynes Council Facebook ot Twitter pages and sign up for email updates via their website: https://www.milton-keynes.gov.uk/
Waste Recycling Centres
From Saturday 10th October the three Household Waste Recycling Centres will be changing to winter opening hours. Opening times will now be 8am - 5pm.
Household Waste Recycling Centres (HWRCs) - All three sites, Newport Pagnell, Bleak Hall and New Bradwell will be open 7 days a week.
COVID-19 safety measures
Milton Keynes Council have introduced a series of measures to make sure that both the workers and the public will be able to maintain social distancing at these sites. The most critical of these is a booking system which will stagger the number of people at the site, ensure that queues are kept at a minimum and that this vital service benefits the residents of Milton Keynes.
No one will be able to drop off materials without making a prior booking.
Anyone wishing to attend a HWRC will be required to book a 15 minute slot by either contacting Customer Services on 01908 252811, or via their online booking form here. This is for essential visits only and for waste that cannot be safely stored at home.
The Council are booking slots a limited number of days in advance and these slots will fill up quickly. If you are unsuccessful when trying to book, please try again the next day when more slots will be released. Milton Keynes Council apologise for any inconvenience this may cause. If you are trying to book, they are usually less busy in the afternoon and evening.
Book a slot at HWRC
To make a booking (15 min slot) you will need the registration number of the vehicle you plan to use, which site you wish to visit and your email address, MKC will email confirmation of your booking - you will not be allowed on site without your confirmation email. On arrival at the HWRC, residents will be required to show confirmation of booking and identification.
The sites are open for essential visits only, so residents can dispose of harmful waste that cannot be stored at home safely. Please only bring waste that you are able to handle yourself as MKC staff are unable to assist at the current time. So please ensure that you come to the tip with whoever helped you load heavy items into your vehicle.
The demand for booking slots will be high so MKC ask residents for their patience. These measures are in place to maintain social distancing and protect the health of workers and residents. It will be monitored on site and there will be CCTV in operation.
Do please remember:
-Food and garden waste collections are now in place
-Bulky waste collection service is available
-Fly tipping will be prosecuted
-Without a confirmed booking, residents will not be able to enter the HWRC.
For further information please go to: https://www.milton-keynes.gov.uk/waste-recycling/community-recycling-centres-tips
Bulky Waste Collection
Bulky waste collection can be arranged by calling MK Council Customer Services on 01908 252 570.
Milton Keynes Council ask that residents do not put items out for collection before the date allotted as it makes our streets and neighbourhoods look unkempt.
Coronavirus - How you can help
In difficult times like these, communities come together. Milton Keynes Council are launching an emergency response appeal and have put these packs together with MK Community Foundation and Community Action: MK, to show what you can do to make the biggest positive impact.
To see a copy of the MK Good Neighbour Guide please click here.
To see a copy of Coronavirus Community Support How You Can Help please click here.
Support to Business
Helpline for Businesses Reopening
Support to business registration page: Certain businesses are now eligible for a grant of £10,000 or £25,000 to help with funding at this difficult time. MK Council has started paying these grants to business that they hold data for. Other qualifying businesses can register their details to speed up the process. You can check your eligibility or register your details here.
The government also has a number of other schemes available to help, and you can find out about the support on the GOV website here.
Milton Keynes Council is supporting our high streets and local businesses as they reopen carefully during the COVID-19 pandemic. For further information and guidance for local businesses please click here.
In Rented Accommodation?
If you’re having difficulty paying your rent, you may be able to claim extra financial help with a Discretionary Housing Payment. Milton Keynes Council have more advice for renters on their website here.
Keep up to date
Stay up to date with COVID-19 information and advice from MK Council. To sign up for regular Milton Keynes Council updates please see here.
You can also follow them on Facebook by searching for Milton Keynes Council or @MKCouncil1. Follow them on Twitter by searching for Milton Keynes Council or @MKCouncil.