Milton Keynes Council Updates & Services

MILTON KEYNES COUNCIL

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The latest support and guidance is available at: www.milton-keynes.gov.uk/coronavirus

To see how Coronavirus may affect services provided by Milton Keynes Council visit: https://www.milton-keynes.gov.uk/your-council-and-elections/coronavirus-changes-to-council-services

MK Council has set up a Local Support Service which is providing a vital lifeline to vulnerable MK residents during the coronavirus outbreak. The service is there for people who have registered with Government as ‘extremely vulnerable’ and who need extra help, and for other residents who are self-isolating and do not have family, friends or neighbours to support them. You can find out more here.

Financial help for individuals - If you are an individual and need emergency financial support you can find out about getting help here.  

Milton Keynes Council have developed a Covid 19 Help Plan to support residents, especially those who are most vulnerable. They have created a Local Support Service (LSS) to support vulnerable people who are self-isolating. To see details of their Help Plan please click here

To see a full update on how MKC are responding to the pandemic from Milton Keynes Council Chief Executive please click here

Green waste collection restarting from 11th May!
MK Council will be restarting its weekly food and garden waste collections on Monday 11th May. Collections were suspended earlier this month due to reduced staff numbers caused by the coronavirus pandemic. The situation has now improved enough for MK Council and partner Serco to resume collections from 11th May. For full details please click here.  

Waste Recycling Centres
Household Waste Recycling Centres (HWRCs) will open from Monday 18 May. All three sites, Newport Pagnell, Bleak Hall and New Bradwell will be open 7 days a week.

COVID-19 safety measures
Milton Keynes Council have introduced a series of measures to make sure that both the workers and the public will be able to maintain social distancing at these sites. The most critical of these is a booking system which will stagger the number of people at the site, ensure that queues are kept at a minimum and that this vital service benefits the residents of Milton Keynes.

No one will be able to drop off materials without making a prior booking.

Anyone wishing to attend a HWRC will be required to book a 15 minute slot by contacting Customer Services on 01908 252811. This is for essential visits only and for waste that cannot be safely stored at home. Booking will be available from Thursday and Customer Services will be working over this weekend to take bookings (Saturday and Sunday between 9:30am-2:30pm). On arrival at the HWRC, residents will be required to show confirmation of booking and identification.

In addition, they have extended the opening hours to 7am-7pm at the New Bradwell site as it is the most appropriate site to handle the additional traffic. The Newport Pagnell site and Bleak Hall will be open from 8am-6pm.

HWRC staff will not be able to assist with carrying items so please ensure that you come to the tip with whoever helped you load heavy items into your vehicle.

Milton Keynes Council have also worked with highways and the police to ensure that there are sensible plans in place to avoid the chaos seen at locations in other local authorities. To manage traffic, the entrance and approach to some of the sites has been adjusted. These details will be included with the booking confirmation.

The demand for booking slots will be high so MKC ask residents for their patience. These measures are in place to maintain social distancing and protect the health of workers and residents. It will be monitored on site and there will be CCTV in operation.

Do please remember:
-Food and garden waste collections are now in place
-Bulky waste collection service is available
-Fly tipping will be prosecuted
-Without a confirmed booking, residents will not be able to enter the HWRC.

Telephone booking is now available but call volumes are exceptionally high - please bear with them or consider calling back later.

For further information please go to: https://www.milton-keynes.gov.uk/waste-recycling/community-recycling-centres-tips

Bulky Waste Collection
Milton Keynes Council have advised us that bulky waste collection will resume on Monday 27th April. These collections can only be arranged by calling MK Council Customer Services on 01908 252 570.

They are aware that there will be additional demand as this service restarts and they will be working hard to clear the backlog of bulky waste from residents’ homes.For short time only bulky waste collection requests will not be taken online. This means that bookings can only be done through the Customer Service Advisors who will take the details of what is to be collected and give a time and date for collection. Milton Keynes Council ask that residents do not put items out for collection before the date allotted as it makes our streets and neighbourhoods look unkempt.

Coronavirus - How you can help
In difficult times like these, communities come together. Milton Keynes Council are launching an emergency response appeal and have put these packs together with MK Community Foundation and Community Action: MK, to show what you can do to make the biggest positive impact. 

To see a copy of the MK Good Neighbour Guide please click here.

To see a copy of Coronavirus Community Support How You Can Help please click here.  

Milton Keynes Council Play Areas

All play areas are now CLOSED. Clear government guidance is that all children’s play areas must not be used at all. Please do not put others at risk by allowing children to use them. The Government is very clear that if a small minority do not follow the rules then they will tighten the lockdown further.. Please do your part and stay away. 

Support to Business

The support to business registration page is now live. Certain businesses are now eligible for a grant of £10,000 or £25,000 to help with funding at this difficult time. MK Council has started paying these grants to business that they hold data for. Other qualifying businesses can register their details to speed up the process. You can check your eligibility or register your details here.

The government also has a number of other schemes available to help, and you can find out about the support on the GOV website here.

In Rented Accommodation?
If you’re having difficulty paying your rent, you may be able to claim extra financial help with a Discretionary Housing Payment. Milton Keynes Council have more advice for renters on their website here.

Free Parking for Key Workers

From Monday 6th April, Milton Keynes Council are offering free car parking in MK Council on-street bays to key workers during the coronavirus outbreak.The free parking applies to everyone on the Government’s key worker list and NHS volunteers. Click here for more details. 

Clear Recycling Sacks

Milton Keynes Council will be starting to deliver the annual roll of clear recycling sacks to every home from the week coomencing 6th April. If you don't receive them by the end of June please email Milton Keynes Council at: customerservices@milton-keynes.gov.uk.

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